At Hybrid, we are committed to delivering the highest levels of customer service and technical support. Our technical service team continually strives to support you, your staff and your customers.

Unrivalled experience

The team currently comprises ten full time service engineers with unrivalled knowledge and expertise in Mimaki products, strategically placed around the country to provide the fastest response times regardless of your location.

All Hybrid's technical staff are directly employed by Hybrid. Able to respond immediately to telephone enquiries, with significant in-house and in-field response teams, we are totally committed to ensuring that in the unlikely event you have a problem with your machine, it's back up and running as quickly as possible.

Direct links to Mimaki

Because Hybrid is the only company in the UK & Ireland with direct links to Mimaki, genuine Mimaki parts and technical hardware and software training, we are right at the cutting edge and best placed to support you.

Hybrid uses the latest CRM systems to ensure the fluid transition of all technical calls and are currently pioneering web-based Remote Login Software to allow live viewing of your computer; responding faster and often without the need for a site visit.

Experience & Knowledge

A call to Hybrid Technical Support will be handled by a team of experienced and knowledgeable Mimaki trained technical personnel.